CRM strategy formulation and construction consulting
Maximize LTV and revenue with cross-functional CRM reform in sales, marketing, and customer support!
Starting with the sharing of the management vision, we identify issues through competitive analysis and customer/process diagnostics. We provide one-stop support from defining loyal customers, designing KGI/KPI, segment-specific communication, to redesigning business flows and structures, and implementing CRM/MA. By integrating data across sales, marketing, and customer service, we implement strategies for upselling, cross-selling, and preventing cancellations. Through a hybrid approach of real and digital, we achieve maximization of customer assets and sustainable revenue growth. Additionally, real-time metrics visualized on dashboards support autonomous PDCA and the next growth investments. *For more details, please refer to the related links or feel free to contact us.*
- 企業：タナベコンサルティング
- 価格：Other
